Kathy Sprau
Motivating Communications, Inc.
Professional Keynote Speaker,
Corporate Seminar Presentations
Communications &
Customer Services Training
Greenville, NC
©2007
Professional Keynote Speaker,
Corporate Seminar Presentations
Communications &
Customer Services Training
Greenville, NC
©2007
Demo
Presentation
Style:
#1 "Lay
Out A Little Scenario" / 3:23
#2 "Changing Someone’s Attitude, Don’t You Think It’s Exciting?" / :58
#3 "The Challenge" – The Goal of Reframing / :39
Audience Participation:
#4 “I Feel Good I Feel Great!” Exercise / :53
Examples of Reframing:
#5 "The Hotflash" - Here and Now Example / :24
#6 "The Alamo" – An historical example / :31
Generalized Application:
| #7 "The Capris Story" - Making the Most of Your Job: / 2:46 | |
| #8 "She Was Good and She Told Me So" - | |
|
|
People Want to Know What You Can Do: / 2:25 |
(BC comic by permission of John L. Hart FLP, and Creations Syndicate, Inc.)
